Design and User Experience Researcher

About

I’m a user researcher. I enable teams with the power of actionable insights.

Lindsay Ferris.jpg

About

I'm a user researcher with experience delivering generative and tactical insights in a wide range of organizational settings. I currently lead the UX research practice at OkCupid, where I apply a variety of social science methods and theories to understand human behaviors within the increasingly global space of mediated online dating. I’m interested in supporting and working alongside dedicated and passionate people, including researchers and cross-discipline stakeholders. My favorite projects are ones where I get to partner with data analytics teams to triangulate between quantitative and qualitative insights. I also have experience establishing a scaling research programs.

I primarily work with qualitative methods, including remote and on-site interviews, ethnography, and usability testing. I also have experience with survey design/analysis, A/B tests and quantitative usability testing.